Privacy Policy

DamagedCars.com recognizes that privacy is important. This Policy applies to all of the services, products and websites offered by DamagedCars.com.

If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy Matters, c/o DamagedCars.com, 7900 NW 154th Street, Miami Lakes, Florida 33016, USA.

Information we collect and how we use it

We offer a service that may require you to register for a login account and provide personal information to us. When you submit a request for a vehicle quote or request information, we may collect the following types of information:

Information you provide –When you submit a request, we will only ask you for personal information (such as your name, company name, telephone number, physical address, email address, type of vehicle, odometer reading, VIN, and a description of the vehicle in question).

User communications - When you provide email or other communication information to DamagedCars.com, we may retain the communication information in order to process your inquiries, respond to your requests and correspond to improve our services.

Other sites - This Privacy Policy applies to only to the web sites and services that are owned and operated by CarBrain, LLC.

DamagedCars.com only processes personal information for the purposes described in the applicable Privacy Policy and/or privacy notice for specific services. In addition to the above, such purposes include:

  • Providing our products and services to users, including the display of customized content and advertising.
  • Sharing information to affiliates for the use of collecting or delivering a vehicle or vehicles in the process of completing a business transaction.
  • Auditing, research and analysis in order to maintain, protect and improve our services.
  • Ensuring the technical functioning of our network.
  • and Developing new services.

Choices for personal information

When you submit a request for information or quotation, we may ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.

Information sharing

DamagedCars.com will only share personal information with other companies, or individuals, or any third party affiliated to the business transaction for the sole purpose of completing such business transaction.

If DamagedCars.com becomes involved in a merger, acquisition, or any form of sale of some or all of its assets in which the principals are unrelated, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please contact us at the address below for any additional questions about the management or use of personal data.

SMS Platform

To stop receiving messages and Opt-out of the CarBrain SMS platform please reply "STOP" at any moment. To resubscribe please reply "START". If you would like to receive more information during the process please reply "HELP".

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

 

We restrict access of personal information to employees, contractors and agents. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Enforcement

DamagedCars.com regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or DamagedCars.com’ treatment of personal information by contacting us through this web site or by writing to us at Privacy Matters, c/o DamagedCars.com, 7900 NW 154th Street, Miami Lakes, FL, 33016, USA. When we receive formal written complaints at this address, it is DamagedCars.com’ policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between DamagedCars.com and an individual.

Use of Cookies

A cookie is a small string of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember for instance your user name and password. You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options, you have to adjust your browser settings (like Internet Explorer). There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it's possible then that you do not have access to some of the features on the website.

DamagedCars.com uses or may use cookies in the following ways:

  • To store session information while users are browsing its websites.
  • To enable more accurate reporting of site usage data, such as new visitors, unique visitors and returning visitors.
  • To enable targeted content to be served on its sites or other third party sites based on your browsing history (see privacy considerations below).

DamagedCars.com may request and store personal information to customize your experience on our sites. We will never share this information with third parties without your consent, except where required by law.

Changes to this policy

Please note that this Privacy Policy and Terms of Use may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at [email protected].